Mindset: addressing complex challenges

Welcome to Mindset, a confidential service from Contented helping you address complex challenges at work.

This simple but powerful process combines peer-coaching in a modern ‘open innovation’ approach, with the established business practice of action learning, tried and tested for more than 70 years.

Mindsets are an important tool in all our learning and development programmes, permitting groups to get together online between workshops.  In our Innovator’s Way programme, we reflect on each chapter of the Hero’s Journey to facilitate transformation, using digital devices to capture insights and communicate them as engaging stories.

Our facilitator development programme teaches you to use this practice with your colleagues to address seemingly intractable problems and make meetings more productive.  Mindsets are available online or as physical workshops inside or outside your business premises.

We recognise that personal issues often impact work, so we encourage delegates to talk about these too.  Because of the confidential nature of discussions, we carefully manage participation in Mindset.

Interested in other learning modules of Contented, endorsed by international certification organisations?  Take a look at our suite of communications modules designed to support you in generating, capturing and promoting your insights.

How Mindset works

ILM recognised institute of leadership and management royal charter
 ILM is the leadership and management brand of City & Guilds, granted a royal charter by Queen Victoria. The Institute of Leadership and Management offers a free membership to all registered learners.

Participating in a Mindset enhances your personal and professional life. And you can facilitate your own group for your customers as an added value to them or a revenue stream for you.  The practice is popular with people creating success because it offers the chance to brainstorm with peers, solve problems, generate creative ideas, design strong action plans, and be held to account for promises you make to yourself.

Participants drive each other to grow themselves and their businesses by challenging each other to create and implement goals, brainstorm ideas, and support each other with total honesty, respect and compassion.  Each person acts as a catalyst for growth, a devil’s advocate and a supportive colleague.  The agenda belongs to the group, and each person’s participation is key.

How to book your online seat at the Mindset table

The Mindset runs for about 2.5 hours, with a short break to make any important call (phone or otherwise).  We think carefully about how we group people — it helps if people share a common context or challenge, so the more we get to know you, the better we can place you.  Group sizes are typically four to eight people.  Where we work with larger groups, we break out into smaller sessions (online, they have their own private ‘rooms’) and then feed back to the wider group.

Below, you’ll find a form to request a place — please add as much information as you can so that we can match you with other participants.  Once you’ve completed the fields marked with an asterisk [*], you’ll be able to submit the form.  You’ll then be redirected to a poll (doodle.com) where you should indicate all the time slots when you are available over the next couple of weeks.  There’s also a space below the poll for you to add any special information for us.  We’ll then write back to you when we’ve found an appropriate group and time for you.  You can also contact us by email for more information.

After the form, you’ll find a brief explanation of some of the processes we use. 

Benefits of Mindset

  • Discover solutions and ideas through brainstorming with the group
  • Tap into the experience and skills of others, including the facilitator
  • Gain confidence that you are making the right decisions and taking the right actions to achieve your goals
  • Create accountability and real progress in your business and personal life
  • Access instantly a valuable support network
  • A sense of shared endeavour – that there are others out there!
  • Design things to be the way you want them to be, not as you’ve been told they “should” be
  • Boost your everyday positive mental attitude

Apply to join a Mindset 

Mindset origins

Mindset is based on business processes known as action learning and so-called ‘mastermind’ groups.  The principle of the mastermind group was introduced by author Napoleon Hill in the early 1900s, in his classic bestseller Think And Grow Rich. He described it as “the coordination of knowledge and effort of two or more people, who work toward a definite purpose, in the spirit of harmony.” He observed: “No two minds ever come together without thereby creating a third, invisible intangible force, which may be likened to a third mind.”

The academic roots of Mindset are in action learning.  As head of education at the Coal Board, Professor Reg Revans completed much of his early work on developing this technique, alongside economist Ernst Schumacher, pioneer of sustainability thinking, and author of Small is Beautiful. Professor Revans worked with five Nobel prize winners, including Albert Einstein.  Today, action learning is a popular real-time strategy for developing leaders, building teams and transforming organisations.

“There can be no learning without action and no action without learning.”  (Reg Revans)

Apply now to join a Mindset! We look forward to working with you.